Legal & Collections

When it comes to interactions around financial issues, customer relationships are even more important. Our primary focus is to maintain the strength of the relationship while achieving cost-effective debt collection.

Using our smart blend of people, technology and processes, we deliver innovative debt collection and credit management services,tailor-made for each client. This includes:

How?

1

Comprehensive default management services, tailored for each client.

2

State-of-the-art technology and tools designed specifically for debt collection and credit management.

3

Specialist teams benefiting from continuous training and access to technology.

4

Our world-class operational model prioritizing achievement of objectives, rigorous audits and client-friendly reporting.

5

Our understanding of the importance of negotiation and resolution skills to maintain relationships.

6

Use of multichannel applications to support rapid achievement of objectives and contact with customers.

Legal & Collections services

  • Credit fraud and verification.
  • End-to-End collections services.
  • Automated digital collections.
  • Legal debt collection and litigation.
  • Back-office administration.

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Data controller: GRUPO KONECTANET, S.L (KONECTA). Purpose: Konecta will process your data in order to contact you and inform you, within the framework of our professional and business activities, such as sending newsletters, invitations to events and similar. Legitimisation: by providing your data, you are giving your consent to the processing of information, both by KONECTA and by the companies of the Group to which it belongs, which may be located outside the European Union (EU). Recipients: the data will not be transferred, unless legally obliged to do so. Rights: access, rectify and delete the data, as well as other rights that can be consulted in the additional information. Additional information: you can consult all the additional information on our Privacy Policy at KONECTA.

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