Ambassadors of the brands

Our considerable experience in providing end-to-end BPO and Contact Centre services on a global level allows us to build strong partnerships with our clients. These long-term relationships, built on trust and transparency are aligned with clients’ own goals and strategies, enabling both parties to establish a single common objective, in line with their mutual interests.

By adopting this approach, we are able to support our clients in the development of new initiatives that are directly linked to their core business, whilst entrusting us with key activities that increase their overall productivity and profitability.

With a portfolio of clients made up of blue chip organisations from around the world, Konecta positions itself as a reliable, financially secure and flexible partner. We are able to meet the growing market demands our clients face, whilst at the same time, being adept at improving the efficiency of the processes for all these brands.

Our mission is to offer strategic alliances that allow our clients to access innovative custom-built multichannel solutions, together with profitable pricing models that ensure a safe return on their investment and a high level of user satisfaction.

EXCELLENCE, INNOVATION, ORIENTATION
TOWARDS RESULTS, TRANSPARENCY AND SOCIAL COMMITMENT

Key Figures

0

CONTACT CENTRES

and over 48,700
agent positions

Over

0,000

PROFESSIONALS

worldwide

0

COUNTRIES

with a Konecta
presence

Over

0

CLIENTS

across the world

0

MILLION

euros in revenues
in 2017

Why Konecta

  • International presence in 10 European and Latin American countries.
  • A wide portfolio of services with: innovative , added value and end-to-end solutions.
  • A flexible and reliable structure of operations adapted to meet all of our clients’ needs.
  • An vastly experienced and dedicated management team.

  • Long-term partnerships with important clients from a wide variety of industries.
  • State-of-the-art technology, offering enhanced value to our clients’ operations and their customers’ experiences.
  • An established track record of strong financial results.

A global company for global clients

O ur international presence allows us to deliver the objectives of our clients and to support them in their growth strategies, so that they can expand their businesses anywhere in the world.


INTERNATIONAL PRESENCE »


We have the capability to achieve this, due to the significant experience and knowledge we have developed across the globe. Our capacity, together with the world-class professional resources we employ, positions us as a truly global supplier of high quality customer service solutions.

Our operations are concentrated in two major regions (Europe and Latin America) and each of them has a management structure that adopts a consistent approach to the application of corporate policies. To support development locally, the best global practices are transferred from centralized locations and utilised in response to the specific needs and profiles of each country.

Institutional Video

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