Konecta opened its Brazil branch office in February, 2013. In addition to its exceptional location, our office features state-of-the-art facilities and communication infrastructures, systems and operational support of the highest quality.
Focused on the development of local clients, we offer transnational solutions thanks to our continental branches and the guarantee of our wide experience in various international markets.
• Capacity to adapt to our clients’ needs
• Highly skilled professional staff
• Transfer of international best practices focused on quality and efficiency
• Innovation and safety-oriented cutting-edge technology
• Distinct infrastructure
• Social integration aimed at creating solidarity and commitment values
At Konecta Brazil we specialize in technological innovation and the application of new tools for achieving results, such as: TTS, Blending, Voice Portal, Whisbi, Speech Analytics, etc. Additionally, our house developers offer bespoke solutions for our clients, based on their specific needs
This allows us to work with top level partners in areas such as banking, insurance and telecommunications, providing various services as receptive agents specialized in cards, debt collection, active sales, back office. We are experts in managing and optimizing databases used for issuing and applying BI tools for improving contactability and results.
The highly specialization and experience of our 2,800 professionals adds value to our clients’ businesses and guarantees top quality and level of service.